Change your personal information

You can update your personal details online if you've moved home, got a new phone number, changed your email address or other personal details.

With your most up-to-date contact details, we can get in touch if we spot something suspicious on your account, and let you know about any products or services that we think you might find useful. You can find out more about this in our UK Cards Privacy Policy PDF (262KB).

To stop getting these updates from us, just call the number on the back of your card or change your preferences in Barclaycard online servicing.

Find out how to:

Change your address

You can change your address online as long as you're staying in the UK. If you're moving abroad, please contact us by email or phone instead.

In Barclaycard online servicing

  1. Log in to or register for online servicing
  2. Select ‘Manage account’
  3. Update your address in ‘Contact details’.

Barclaycard app

  1. Log in or download the app
  2. Select the icon in the top left corner
  3. Select ‘Edit home address’ and follow the instructions

Terms, conditions and restrictions apply. You must have a Barclaycard account and be aged 18 or over to use the Barclaycard app

Change your name

You’ll need to let us know if you've changed your name by marriage, civil partnership, separation or divorce, or if it's been misspelt.

If your name's changed by deed poll -

You'll need to write to us and enclose a copy of the deed poll with your letter. Please send your letter to:

Barclaycard

Customer Relations Department

PO Box 9131

51 Saffron Road

Leicester

LE18 9DE

If you need to change your name for any other reason, send us a message online or in our app by following our quick guide below.

Quick guide

Send us a message from your app to change your details:

  1. Open or download the app and look for 'Contact us' on the help page
  2. Send us a message to tell us your new name and the reason for the change.

You can also use online servicing:

  1. Log in or register for online servicing
  2. Select ‘Help’ at the top and you’ll be able to send us a message.

Here are some other ways you can contact us.